Privacy Policy

When you submit an enquiry, register for an event, or request information about our services, we may collect:

• Your name
• Phone number and email address
• Preferred appointment date and time
• Services or wellness experiences you are interested in
• Information you voluntarily provide in your enquiry

Your information may be used to:

• Respond to your enquiries
• Provide information about LŪMA experiences and services
• Arrange appointments and bookings
• Contact you regarding your requested services
• Send promotional updates where you have provided the necessary consent

We may share relevant information with authorised team members and service providers who assist us in managing enquiries and appointments, subject to appropriate confidentiality and data protection arrangements.

We do not sell your personal information.

We take reasonable administrative and technical measures to protect your personal information against unauthorised access, misuse or disclosure.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy or as required by applicable law.

You may contact us to request access to or correction of your personal information, withdraw applicable consent, or ask questions about how your information is handled, subject to applicable legal requirements.